07-27-2016, 12:27 PM
From Stock Rover:
Hi Rob,
Unfortunately we have seen this issue happen where some accounts update and others don’t from the same brokerage but there is nothing we can fix in these instances.
Here is the message from our development team:
Stock Rover processes all the information we can get from the brokerage integration but sometimes basis data isn’t available for particular holdings or accounts. If that data becomes available we will leverage it but we can’t do anything else to fill in the blanks other than suggesting that users enter the cost per share for each holding in the main table as a one-time workaround.
Regards,
Alison
The Stock Rover Team
Stock Rover Support Policies
Hi Rob,
Unfortunately we have seen this issue happen where some accounts update and others don’t from the same brokerage but there is nothing we can fix in these instances.
Here is the message from our development team:
Stock Rover processes all the information we can get from the brokerage integration but sometimes basis data isn’t available for particular holdings or accounts. If that data becomes available we will leverage it but we can’t do anything else to fill in the blanks other than suggesting that users enter the cost per share for each holding in the main table as a one-time workaround.
Regards,
Alison
The Stock Rover Team
Stock Rover Support Policies
There are people who use up their entire lives making money so they can enjoy the lives they have entirely used up
Frederick Buechner
Frederick Buechner