Electronics: Gaming, computers, home theatre, CELL phones.

[mid range]

I would try a local community college or even 4 year school. Their IT department typically has tutors or student assistants. There should be someone who would help inexpensively, and be willing to go to his home. They will be familiar with laptops and streaming services in the area and many other things. Pay a little, save time and possibly money later, just a thought. Also ask friends and family if they might know such a person who works in this field.

Larry retired IT guy who never got into the PC world much.